FREQUENTLY ASKED Questions
Everything you need to know about getting the right parts.
1) How do I order a product from Griffin Thermal Products?
Griffin Thermal Products accepts Mail and Phone orders on all products. Buyers may place an order for the desired products with us through a telephone call to our Main Office at: 1-800-722-3723.
2) What are my payment options?
Griffin Thermal Products accepts VISA, MasterCard, and Discover credit cards. You can also use your ATM card bearing the VISA or MasterCard logo as a payment option.
3) Do you have online ordering?
We do not offer ordering through our website. Griffin Thermal Products believes in PERSONAL CUSTOMER SERVICE and accepts Mail and Phone orders on all products. Buyers may place an order through a telephone call to our office at: 1-800-722-3723.
4) Can I get an Order Confirmation?
After completing your Phone order, upon your request you will receive an email or FAX from Griffin Thermal Products confirming receipt of your order.
5) Can I order a custom radiator or cooling solution?
If you need it cooled we can cool it. Low, medium, and high volume manufacturing capabilities along with rapid prototyping make Griffin Thermal Products the perfect choice for individuals, small business owners, major industries, and OEM companies.
6) Where can I get a copy of Griffin Radiator Catalog?
You can request a current catalog by contacting our office at 1-800-722-3723. We will mail or email the most recent version directly to you.
7) Can I have a radiator sent to another country?
Griffin Radiator gladly ships orders around the globe. Available product lines, shipping rates, and fees vary depending on the delivery address for your order.